Up & Cross-Selling
Most Customer Success Team are not prepared to carry commercial responsibility for up & cross-selling.
Learn how to balance a client relationship and commercial responsibility now.
Build leadership capacity. Drive real results.
Do you want to learn how to spot up & cross-sell opportunities systematically for you or your sales team? Then this is the course for you.
Duration
3 x 2.5 hour online trainings
Setting
Online Classroom Training in small groups – Max 12 people.
Bespoke company trainings available from 4 participants.
Pricing
Starting at €749 per participant.
What happens after the training?
We offer advanced follow-up courses and bespoke coaching options.
What we Teach in
Up & Cross-Selling
Roles and responsibilities
Understand when & how to make a separation of concerns between sales & customers success
Implement tomorrow
Implement those techniques by practicing real-life cases
Balance
Understand how to balance the reinforcement of the status-quo; with introducing new upsell opportunities.
Revenue engine
Customer Success is a revenue engine if done right. And they come natural (and non-salesy) for a well-trained CSM. We set the groundwork for a well-selling team.
Identify opportunities
Learn how to best identify opportunities during your check-ins; create smooth sales hand-overs & setup conversations for success.
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"Revguides helped me become a more effective leader through practical coaching and actionable insights. The sessions improved collaboration within my team and gave me the confidence to drive better customer outcomes."
Get in touch with the Trainer
Get in touch with the Trainer
Led by B2B SaaS expert Mick Weijers, our programs help Account Managers and Customer Success Teams tackle churn, boost retention, and drive growth. Discover actionable insights and proven strategies to transform your approach and achieve sustainable success. Explore our training today!
